Office Staff

Mattie Frascella

Mattie joined the A Step Ahead Physical Therapy team as the Accounts Coordinator in June of 2015 and soon became the Office Manager. Her background in medical office management, customer service, and insurance billing lends itself perfectly to the position. She loves to organize and innovate and is a person who enjoys being in an administrative role. On a personal note, Mattie was a patient here for several years before becoming an employee. As a result of her medical history, she has a keen understanding of the patient’s needs and strives to make each client’s experience here as pleasant and productive as possible.

Mattie has lived in the metro Atlanta area for the last 13 years with her husband and five children. She is an avid runner and member of the Atlanta running community and enjoys competing in both local and destination races.

 

 

Tori Shepherd

Tori joined the A Step Ahead Physical Therapy team in 2016 as the Front Office Coordinator and in 2017 transitioned to the role of Wellness Assistant because of her strong desire to serve and make a difference in her community. Attending the University of Missouri (Mizzou), Tori graduated with a Bachelor of Health Sciences with a minor in Business Administration and then went on to get her Masters of Public Health. Tori is passionate about community wellness and healthy lifestyle promotion.

In 2015 Tori moved from St. Louis, where she had worked in corporate health care, to Atlanta to be with her husband. Since moving to Atlanta Tori and her husband have rescued a cat and a German Shepherd mix.

 

 

Denise Moss

Denise joined the A Step Ahead Physical Therapy team in April 2015 and oversees community relations. Denise has a background in sales and brings exceptional leadership capabilities and organizational skills to our team. Denise’s calm demeanor and relatability make her a natural at customer service, team building and program management.  She is an expert on southern idioms with a sweet spirit and southern charm.

Denise has been an active member of the community for 25 years where she has enjoyed raising her family of 4 children with her husband Mike.

 

 

Dominique Harper

Dominique joined A Step Ahead Physical Therapy as the Front Office Coordinator in March 2017. She is a Marine wife and step-mother of two beautiful children, Ivalise and Patrick Jr., who comes to us from Southeastern North Carolina. The move to Georgia was perfect for Dominique as it has been her and her husband’s dream to retire in the Atlanta area, where they recently bought their first home.

She has twelve years of healthcare experience in long term care and inpatient rehab. Dominique’s strong passion for service in the geriatric population led her to spend 5 years teaching customer service to healthcare professionals. Dominique is currently studying Healthcare Administration with a minor in Logistics and Supply Chain Management so that she can broaden her knowledge of the healthcare continuum.

Dominique feels that your social and emotional well being can support your physical health, so when you see her she is always smiling, encouraging and willing to help in any way.

 

Katie Kinsey

Katie joined A Step Ahead Physical Therapy in 2017 as a Physical Therapy Aide. Katie graduated from Hardin-Simmons University with a Bachelor of Science in Biology. She married her wonderful husband, Trent, in December 2015 and in the following May they adopted a very energetic yet adorable Australian Shepherd named Cookie. She has a heart for helping people and is very excited at this new opportunity to serve at A Step Ahead Physical Therapy.